You have the right to return all or part of your order within 14 calendar days from the date you received it, without penalty and without giving any reason. In this case, you only pay the shipping costs for returning the goods.
To exercise your right of return, you must complete and return the return form, available below. We recommend that you complete the return request within a maximum of 2 days of receiving the parcel and notify us by telephone ( 0722 556 767 ).
The form must be completed in full and emailed to office@maruca.ro. You will then be notified by e-mail of the request.
Products must be returned in their original packaging or equivalent and be in the same condition as they were delivered: with all accessories and labels, without signs of wear or washing and have the sales documents. Please use a protective box to prevent damage during transport. We will not credit products that are damaged due to improper packaging.
